When should you provide an invoice?
Send an invoice promptly when you want a customer to pay for goods or services. It tells them what they owe, when payment is due and how to pay. A receipt records a payment that has already happened.
If you make a taxable sale and your customer asks for a tax invoice, the ATO says you must provide it within 28 days. This request rule does not apply to sales of $82.50 or less, including GST. Providing clear paperwork for smaller sales is still useful.
Invoice or tax invoice?
Which heading you use depends on your GST registration and the sale.
Invoice
Use a regular invoice if your business is not registered for GST. Do not charge GST or call it a “tax invoice”. Include the sale, your details, the customer, the amount due and payment information so it is easy to use.
Tax invoice
For a GST-registered business making a taxable sale, make it clear the document is a tax invoice. Show the supplier’s ABN, the sale details and the GST treatment. At $1,000 or more, including GST, add the buyer’s identity or ABN.
What must a tax invoice show?
For a taxable sale under $1,000, the ATO lists seven details that must be clear from the document.
- 01It is a tax invoiceMake the document’s purpose unmistakable.
- 02The seller’s identityYour business name or other clear identity.
- 03The seller’s ABNUse the ABN of the business making the sale.
- 04The issue dateThe date the tax invoice was issued.
- 05What was sold and its priceA short description, quantity where applicable, and price.
- 06The GST amountShow the GST separately, or say the total includes GST when GST is exactly one-eleventh of the total.
- 07Which sales are taxableMake the taxable extent of each sale clear.
For $1,000 or more
The tax invoice must also show the buyer’s identity or ABN. A buyer name is often the simplest way to make this clear.
Useful on any invoice
A unique invoice number, supplier contact details, due date and payment instructions help you and your customer match the invoice to the payment.
Two tax invoices, one extra detail.
These fictional examples recreate the ATO’s annotated diagrams with a Balanceable layout. They show where each required detail appears.
| Item | Qty | Amount |
|---|---|---|
| Design consultation 5Taxable sale 7 | 1 | $825.00 |
The buyer may be shown here, but is not required by the $1,000 threshold.
| Item | Qty | Amount |
|---|---|---|
| Design services 5Taxable sale 7 | 2 | $1,320.00 |
A buyer name or ABN identifies the recipient of this larger sale.
Illustrative invoices only. The ABN and business details are placeholders; use your real details and check the GST treatment of your sale.
Can an invoice be digital?
Yes. You can send an invoice by email as a PDF, as long as the document includes the information that applies to the sale.
PDF invoice
A readable document you can download, send and keep. The Balanceable Invoice Generator creates this kind of invoice in your browser.
Peppol eInvoice
Structured invoice data exchanged directly between connected software systems. An emailed PDF is not a Peppol eInvoice.
A few details worth checking.
Mixed GST treatment
If an invoice has both taxable and non-taxable items, identify which sales are taxable and show the correct GST total.
Payment terms
Add a due date and a clear way to pay. These help your customer act on the invoice, even though they are separate from the ATO’s seven basic tax invoice details.
Keep your records
Keep copies of your business invoices and supporting records. Most business records need to be retained for five years.
Make the required details easier to see.
The Balanceable Invoice Generator gives you dedicated fields for your business and ABN, customer, dates, item descriptions, quantities, prices and tax rates. Its summary updates as you type, so you can review the total before downloading a PDF.
It can calculate GST and display a tax invoice when GST is included. You still need to check your GST registration, ABN, buyer details and the correct tax treatment for each sale before sending.
Create an invoiceCheck the source for your situation.
Special arrangements, such as recipient-created tax invoices or GST-free sales, can need different handling.
Your next invoice starts here.
Fill in the details, watch the total come together, and download your PDF.
Create an invoice